Subscriptions & Preorders
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely, and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

Pre-orders 
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product that is not yet in inventory. We collect full payment at checkout when the pre-order is placed.

You may cancel a paid pre-order at any time before it has been fulfilled for a full refund. Once the order has been processed and shipped, it can no longer be cancelled. In this case, our standard returns and refunds policy will apply.

We aim to provide estimated dispatch dates for all pre-orders; however, these are subject to change. Any delays will be communicated to you as soon as possible. If there are significant changes to availability, you will have the option to cancel your order for a full refund.